Manager AI Engineering at Mastercard
Listed by DevShelfHub
About the Role
Mastercard's Business & Market Insights group is hiring a Manager AI Engineering in Pune to lead Gen AI engineers architecting next-generation LLM, agentic, and multimodal AI systems for the Operational Intelligence Program.
The role sets engineering standards for agentic orchestration, RAG, LLMOps, and responsible AI at enterprise scale.
What you'll do
- Architect and lead multi-agent AI systems enabling autonomous reasoning and tool use
- Design multimodal generative AI pipelines using transformer architectures
- Build production-grade RAG and Graph-RAG integrating Pinecone, pgvector, Neo4j, Neptune
- Lead LLM fine-tuning, prompt engineering, and model alignment strategies
- Establish robust LLMOps and MLOps pipelines on Databricks using MLflow
- Develop high-performance Python backend services for LLM inference orchestration
- Engineer state, memory, and context management for agent reasoning
- Implement Responsible AI and AI governance practices
- Apply traditional ML alongside LLMs for hybrid interpretable decision systems
- Research and productionize advancements in generative modeling and agentic AI
What we're looking for
- Master's or Bachelor's in Computer Science, AI/ML, or Engineering with production Gen AI leadership experience
- Expert experience designing, building, and deploying LLM applications and agentic systems
- Deep proficiency with OpenAI, Anthropic, Gemini, Hugging Face, LangChain/LangGraph
- Strong Gen AI patterns: prompt engineering, tool calling, vector embeddings, agent memory
Skills & Technologies
Required
Benefits & Perks
- Health Insurance
- Flexible Leave Policy
- Learning Budget
- EPF / NPS
Why This Role is Good for Experienced Professionals
- Lead production-grade Gen AI engineering for a global payments technology leader.
- Architect multi-agent AI systems with LangGraph, CrewAI, and AutoGen
- Design multimodal generative AI pipelines unifying text, image, tabular, and graph data
- Build production RAG and Graph-RAG with vector databases and knowledge graphs
- Lead LLM fine-tuning, prompt engineering, RLHF, PEFT, and LoRA strategies
- Establish LLMOps/MLOps pipelines on Databricks (AWS) with MLflow and evaluation frameworks
- Develop Python backend services for LLM inference orchestration and streaming
- Implement Responsible AI: bias detection, hallucination mitigation, explainability
- Lead cross-functional teams translating Gen AI concepts into business value
About Mastercard
- Industry
- Technology
- Company Size
- 500+
- Website
- mastercard.com
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Job Details
- Type
- Full time
- Level
- Mid-level
- Experience
- 2–5 years
- Location
- Pune, India
- Work Mode
- Hybrid
- Category
- AI / ML
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